Used and Loved

Terms and conditions

This page contains affiliate links, for which we may earn commission.

Who we are and how to contact us

This website is owned and maintained by Used and Loved Ltd™ (‘us’, ‘we’, or’).  You can contact us via our contact form here.

By using our website, you accept these terms.

By using (referred to as ‘Site’), you (also referred to as ‘User’) are confirming that you accept the following Terms. If you do not agree to these Terms, you must not use our Site. These Terms between you and us are effective as of 18 November 2021 for current users and upon site use for new users.


This Site is intended to search multiple online marketplaces for secondhand items to buy, rent or be gifted, and learn about sustainable lifestyle choices. Our blogs should not be considered as medical, financial or legal advice. If you wish to take any of the advice written in the blogs and apply it to your personal life, you do so at your own risk. Our Site is available on an “as-is and as-available basis,” and users use it at their own risk.


There may be information on the Site that contains errors or inaccuracies and various other information. We reserve the right to correct any errors and to change or update information on the Site at any time, without prior notice.

Responsibility and Liability

We (Used and Loved Ltd) are the providers of the Site. The listings displayed on our Site are operated by third parties (such as various online marketplaces) over which we have no control. We cannot accept any responsibility for links to such websites or your use of them.

We do not recommend any specific item advertised on those websites. Sometimes we may recommend items to buy, but the items we display will be automatically sourced from what is currently available, rather than hand-selected. If you decide to access any third-party website linked from this Site, you do so at your own risk. The links are for your convenience only. When you leave the Site, we encourage you to read the legal notices and policies of the other websites that you visit.

Accordingly, we shall not be liable for any loss or damage of any kind arising out of or in any way relating to the Site, our services, or your use of (or inability to use) the Site. Our liability will fully be limited, permitted by applicable law.


We do not warrant that any of the information you will see on our Site will be accurate, and it does not constitute specific advice for you to follow.

Intellectual Property

Used and Loved’s copyrights and trademarks are not to be copied or modified without prior consent.

You may not attempt to discover any source code contained in Used and Loved.

You agree not to use any robot spider, scraper or other automated means to access Used and Loved and collect content for any purpose without our express written permission.


To access additional features of this Site, you must submit a completed registration form to us. You agree the information you are providing is true, accurate and complete. You will maintain such information to keep it that way. If we have reasonable grounds to believe the information provided to be untrue, inaccurate or incomplete, Used and Loved may, without notice, suspend or terminate your access to our Site and refuse future use of our Site.

You may be asked to create a password to access our Site. You are responsible for maintaining the confidentiality of the password and access to your account. You will immediately notify us if you believe there has been any breach in security.

Commenting on our Blogs

We will remove any posts that don’t comply with these Terms, and we reserve the right to ban any user for serious offences, including repeat breaches.

Any comments or posts that we consider spam will be marked as “spam” and deleted. Comments should be relevant to the blog post topic. Don’t be offensive. This includes, but isn’t limited to, anything we deem to be offensive, harassing, threatening or abusive. Do not use language, links or content that is, or could be seen as, vulgar, obscene, sexually-orientated, racist, sexist, homophobic or hateful. Trolling (i.e. a deliberate attack, bullying or provoking of other commenters or post writers) is not accepted.

Any links posted will be moderated. Please do not link to anything off-topic, commercial organisations or any websites that go against our guidelines.

Ending these terms

You can end your legal agreement with Used and Loved at any time by contacting us via our contact form and asking for your account to be deactivated.

We have the right to disable any account or password, at any time, if we reasonably believe you have violated any of these Terms or our other policies.


You do not have to ask permission to link directly to pages on this Site. However, we do not permit our pages to be loaded into frames on your Site without explicit consent.

UK use

Our Site is made for the use of users in the UK only. If the Site is accessed from any other jurisdiction, you do so at your own risk.


Some of the content accessible via the Site may not be appropriate for children under the age of 18. Supervision for users under 18, by their parents or guardians, is recommended.


By using our Site, you are acknowledging that internet transmissions are never completely private or secure. To view Used and Loved’s Privacy Policy, click here.

Viruses, hacking and other

You must not knowingly introduce viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to Used and Loved, the server Used and Loved is stored on, or any server, computer or database connected to Used and Loved. You must not attack Used and Loved via a denial-of-service attack or a distributed denial-of-service attack.

To breach this provision would be a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Used and Loved will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of Used and Loved or to your downloading of any material posted on it, or on any website linked to it.

Affiliate disclaimer

Some of the products listed, that you will see when you search, have affiliate links. Below are some examples; we will add more in the future.

  • eBay – we receive a small share of the total cost of sale that eBay receives when someone clicks on a listing shown on our website:
  • Oxfam Online – we receive a commission from links clicked on our website: Oxfam Affiliate Scheme
  • Preloved – we receive a small commission if you register with their full or premium package or if you list an item to sell.

We also list other websites that we don’t earn any commission from, e.g. Benthyg (borrow, don’t buy), Freegle.

Force Majeure Event

In case of a “Force Majeure Event”, our obligations will cease until the time the event has ended, and for a reasonable amount of time after.

Changes to these terms

We are within our rights to amend and update these terms as we see fit. Your use of the Site after new terms have been updated on the Site will be treated as your consent to the new terms. Older versions of these terms will be available upon request.

Changes to the website

Our website is made available free of charge.

We have the right to suspend or withdraw or restrict our Site or its content at any time for business or operational reasons. We will try and give you reasonable notice of any suspension or withdrawal, but this may not always be possible.

Governing Law

These Terms and Conditions shall be governed by and construed under the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.